June 15, 2024

Tiffany Casson, Chair’s Award

'One of my most incredible life moments' is how Tiffany Casson, National Account Manager Inntel, describes winning the special Chair's Award for her quest for a better understanding of neurodiversity

What does it mean to you to win a 2023 Business Travel People Award? 

The absolute world. I can honestly say that this is one of my most very special ‘life moments’. I’m still on a high.

How did you feel when your name was called?

Shocked (the official photo caught that moment!), emotional (because it is so important and personal to me) and incredibly humbled. To be up there with the very best of the Industry was an honour. I felt that you “heard” me. I think I actually said that to Leigh (Cowlishaw) on stage “thank you for hearing me” amongst all these incredible people. I’ve been on my neurodiversity quest for a while now and it’s my absolute passion to help make a change for the good. 

What was the reaction of your family, friends and colleagues when you won the award?

Let’s say my cup of life is full! I am blessed, I have truly wonderful people around me. My Inntel ‘cheer team’ were with me when my category for DE&I was announced and of course I was happy for the team at Amex GBT who won. What an incredible job they do.

For me, in my mind, I thought “just keep going Tiffany, keep on keeping on (I say that a lot!)”.

My colleague Anna had won the Sustainability Champion Award and I was delighted for her. Then, at the end of the awards ceremony, the Chair’s Award was announced. I had absolutely no idea that this was for somebody that hadn’t won a category. I was just so shocked. Honestly, it was an incredible moment.

The team rose to their feet, they were just so proud. They know what it means to me. Not to win an award, but for my quest to be heard. All of my close work family were with me, they were beaming with pride. 

My family have been incredible too. My husband and my daughters were delighted and I am so lucky to be surrounded by wonderful people. So many fantastic messages from family, friends and colleagues throughout the industry too.

How do you think winning the award will impact your role and profile within your business and the wider industry?

My hope for the future is that together we make a change for the good.  Neurodiversity is not something we can change alone, it’s a collaboration of industry organisations, making great connections and educating on what we need to do. There is so much good to come from this.

I think this incredible award helps give me a platform to help make the wave of change.

What advice would you give to anyone considering entering the awards in 2024?

Absolutely do it! Put yourself out there. Talk about what you have done or what you are working towards. Talk about your hopes and dreams, where you see your quest taking you. Sometimes we have to open up. That’s not always easy but look what happened to me! I was dusting myself down in my busy little mind saying “keep trying, keep on keeping on” then this!  One of my most incredible life moments.

Where will you be keeping your award?

My award is currently right next to me on my desk – a visual representation of something quite wonderful. A visual representation to remind me to “keep on keeping on”.

I can’t thank you all enough. Thank you for hearing me and for recognising what we are trying to achieve. It really is life changing for me.