The crew were lovely and attentive throughout and I can see why Ethiopian Airlines picked up a fourth and perhaps most prestigious award of all this year - for Africa’s Best Airline
I was already a fan of the Dreamliner, with its airy feel and mood lighting, and the Westjet team has done much with the interior design to make it their own. Service was exemplary too – friendly and engaged throughout.
Crew were courteous and the smart, comfortable seat rewarded me with possibly the best night's sleep I've had onboard. My only moan was the finnicky wifi.
The thought of this long flight was very much worse than the reality. The Dreamliner cabin environment really does seem to support wellbeing in the air. The atmosphere remained relatively fresh throughout, there was very little operational noise or distraction and the lighting helped create a pleasant environment throughout.
This was a daytime flight so lights weren’t dimmed and no mattress liner was added but the seat was roomy and I felt nicely cocooned by the wrap-around walls. The dining was excellent and the service was attentive.
The premium economy seat was comfortable and my meal was good but the stand out feature was the staff. Great service from a crew that were upbeat and full of Christmas spirit.