What did it mean to you to win a 2025 Business Travel People Award?
It meant so much because these awards are about people who are at the heart of everything we do. For us to be recognised as Account Management Team of the Year is a huge validation of the passion, dedication and care that our team brings to every single client relationship. It’s not just an award; it’s a reminder that the human side of service, collaboration and partnership really matters in our industry.
How did you feel when your name was called?
Honestly, there was a split second of disbelief, followed by an enormous sense of pride. My immediate thought was of the team and the hard work they’ve put in from the long days on the road to the late nights, the creativity and the resilience. To hear our name called was both humbling and exhilarating.
What was the reaction of your family, friends, and colleagues when you won the award?
The reaction was overwhelming. My family and friends were incredibly proud, especially knowing how much passion I have for what we do at Inntel. People from across the industry flooded us with congratulations and you could really feel that collective pride ripple across the whole organisation. It wasn’t just “our” win; it felt like a win for Inntel as a whole.
How has winning the award will impacted your profile in the wider industry?
I think it has shone a spotlight on what independent travel management companies like Inntel can achieve when people, service and relationships are put first. For me and my team, it has reinforced our credibility, showing the wider industry that we don’t just talk about client success, we live it. It will also hopefully inspire others in the industry to continue raising the bar.
What advice would you give to anyone considering entering the awards?
Be real, be honest and focus on the people behind the work. These awards aren’t about polished presentations or statistics alone; they’re about the impact people make every day. Share your stories, the challenges, the breakthroughs and the genuine difference you’ve made. If you put forward your authentic journey, you’ll already be winning.
Where do you keep your award?
It went right where it belongs, in the heart of our office, where the whole team can see it every day. This award represents the collective effort of many people, and it is a daily reminder of what we’ve achieved together and the standard we continue to set for the future.
