May 18, 2024

Shorter queues at London City

London City Airport (LCY) has reported a 50% reduction in passenger waiting times following a CT scanner rollout last year. 

Passengers can now take up to 2 litre bottles and are no longer restricted by 100ml liquid bottles. Large electronic items, such as laptops, can be left in their bags as they pass through security screening.

In April 2023, the airport became the first in London to fully deploy next generation CT scanners.

Passenger feedback has revealed that 80% are happier with their LCY experience since the new security technology has been introduced.

June 2024 was the initial deadline for all airports to install the CT scanners. An extension of up to a year, however, has now been granted by the UK Government.

Passengers are advised to check security requirements with their airport or airline before travelling, as 100ml liquid containers and 1 litre transparent bags may still be required.

Alison FitzGerald, Interim Co-CEO and Chief Operating Officer at LCY, said: “We are committed to delivering the quickest, easiest and most efficient airport experience in the UK, so we’re delighted with the results of our CT scanners rollout.

LCY will soon complete an investment programme to modernise its departure lounge. Highlights include two new dining experiences, duty free expansion, a fresh retail space and more washrooms.