May 18, 2024

KLM combats food waste with AI

KLM is using a new artificial intelligence (AI) programme to waste less food onboard.

Called TRAYS, the model from Kickstart AI is being used to predict the number of passengers per flight in Business, Premium Comfort and Economy classes. The programme was launched at the end of last year.

Based on historical data, the results are received by its Meals On Board System (MOBS).

Prediction starts 17 days before departure and continues until 20 minutes before take-off. This allows the most accurate possible number of passengers to be predicted for the entire catering process, from purchasing to loading.

A three-month analysis shows that 63% less food is wasted compared to catering for every booked passenger. 

It was found that, on average, 2.5 fewer meals need to be thrown away per intercontinental flight from Schiphol. That represents 1.3kg and amounts to saving 111,000kg across all KLM flights catered from Schiphol each year.

Marjan Rintel, CEO of KLM, said: “Investments in digital technology are a priority for KLM. The application of artificial intelligence contributes enormously to improving our flight operations and making them more sustainable. Combatting food waste is a good example of this, resulting in tens of thousands fewer meals being wasted on our flights each year.”

Sander Stomph, CEO and co-founder of Kickstart AI, added: “We are pleased that we have been able to make a valuable contribution to this important project for KLM. Our goal with Kickstart AI is to accelerate the adoption of AI in the Dutch business community and we look forward to working closely with Dutch companies to make this happen.”