March 1, 2024

EasyJet tightens hand luggage allowance

By Bev Fearis, published 2/12/20

EasyJet is getting tougher with its cabin bag policy for flights from February 10.

For passengers flying on the basic fare, the allowance has been reduced to a maximum bag size of 45x36x20cm, which must fit under the seat in front, not in the overhead locker.

Only those who have booked an Up front or Extra legroom seat will be allowed to bring an additional cabin bag, which will be placed in an overhead locker and must not be larger than 56x45x25cm.

This is also allowed for EasyJet Plus cardholders and FLEXI fare customers, although subject to space onboard.

The airline said the policy would reduce queue times and delays caused by crew having to put excess cabin bags in the hold due to limited overhead locker space.

Those already booked to travel after February 10 with Up front or Extra legroom seats can bring a large bag in addition to the under seat bag, while those with other bookings can either upgrade or use the Hands Free service to check their large bag into the hold at bag-drop free of charge.

Robert Carey, Chief Commercial and Customer Officer, said: “Punctuality is important to our customers and we know that if they have their bags placed into the hold at the gate due to the limited space onboard this can cause flight delays, and it can be frustrating for them too.

“Our new policy will improve boarding and punctuality for everyone, as well as give our customers certainty of what they will have with them onboard.”