March 3, 2024

CTM restructures following acquisitions

Corporate Travel Management has restructured its operations after integrating Travel & Transport, Radius Travel and Tramada which it acquired last year.

It has introduced three new global business units:

  • Global Customer Solutions will focus on the global and multi-national travel programme segment, led from the US by VP Global Customer Solutions, Kristen Pratt.
  • Global Agency Partnership Programme will focus on adding value to CTM’s global partner agencies, led by VP Global Agency Partnership Programme, Nicole Wilcock.
  • Global Supplier Partnerships Programme is a new team tasked with continuing to grow CTM’s strategic supplier partnerships across air, hotel and car suppliers as well as technology and other third-party suppliers.

CTM Global COO Laura Ruffles said: “We acted quickly to successfully integrate our recent acquisitions during the downtime in travel activity. This has enabled us to design a new business framework to support exciting growth opportunities for our customers, suppliers and agency partners in a post-Covid environment.

“We’ve listened to feedback from our customers, partner networks, and sales and technology teams to identify the needs, opportunities and challenges facing global travel programmes as they get back to business travel. And we’re confident that we’ve successfully implemented a structure that fills a market gap.”