August 25, 2026

Clarity to set up sustainability working group with clients

Just over a third of travel buyers are looking to to implement carbon budgets to help reach their sustainability goals, according to a poll of clients by Clarity.

At its first virtual Environmental, Social & Governance (ESG) Knowledge Exchange in October, only 10% of participants said they have already implemented carbon budgets.

Just over half (52%) were already reporting scopes 1 and 2 only while 13% were reporting all scopes across all categories.

As a result of the event, Clarity will be setting up a new working group dedicated to sustainability, largely made up of customers who attended.

Over 60 industry professionals attended the virtual event, including travel managers, sustainability, risk management and CSR representatives from their organisations.

Kirsty Given, Clarity’s Director of Corporate Responsibility and Sustainability, said ESG is becoming a more welcome part of the daily conversation.

“It was clear that attendees genuinely wanted to listen and come with us on this journey,” she said.

“Events like this give customers a direct channel into Clarity so their feedback can influence our ongoing sustainability roadmap and it highlighted the need for an advisory network that will help us validate and shape what comes next.”

In conjunction with its partner Greengage Solutions, Clarity has also announced the roll-out of ECOsmart – a new and unique green booking initiative and sustainability certification programme provided by Greengage.

Clarity will integrate the ECOsmart API, independently verified certification from Greengage, into its proprietary booking technologies, ClarityGo and MeetingsPro.

This initiative allows both Clarity’s suppliers and customers to collaborate with Clarity and Greengage to achieve their sustainability objectives.

Given explained: “The implementation of ECOsmart with our booking technology demonstrates our commitment to being a sustainable business and our wider investment in sustainable solutions, services, and technology that we provide for our customers. ECOsmart provides a clear and accurate way for bookers to make informed sustainable choices at the point of booking, which is something we know our customers want to be empowered to do.”

Starting in December, ECOsmart will be rolled out across a selection of properties and venues, making accredited properties visible in ClarityGo and MeetingsPro.

claritybusinesstravel.com

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