July 17, 2024

Anvil: Business travellers don’t feel protected

Just over half of business travellers don’t feel protected when travelling internationally and are ready to leave their roles if support does not improve, according to a survey by travel risk specialist Anvil Group.

Based on interviews with over 500 frequent travellers at large global US and European firms, it found:

  • Only 28% of respondents said they were fully able to perform at their best while away on business 
  • 56% believed this lack of performance adversely affects their international projects 
  • Just 39% of respondents thought their travel technology was fit for purpose
  • Nearly two thirds (63%) felt they were not fully prepared to take quick action and return to safety, or to recover emotionally, when incidents happen
  • 51% said they are ready to leave if support doesn’t improve.

Matthew Judge, Group Managing Director of Anvil Group, said: “As restrictions ease, the immediate focus for many will understandably be on dealing with the impact of Covid-19 and how to navigate a safe return to travel from a logistical perspective.

“However, the results of our survey are a stark reminder that organisations need to address some fundamental flaws in their broader travel risk management programmes and the ongoing support provided to key personnel.”

He added: “If organisations are to build future resilience and ensure that they’re fit for growth in a post-pandemic world, it’s vital that these issues are addressed.”

Based on the survey findings and insight from a panel of workplace resilience experts, Anvil has published a toolkit to help organisations better support their travelling employees. Also new is a free diagnostic tool that evaluates the effectiveness of travel risk programmes, benchmarking them against the views of frequent travellers. 

Anvil said these will help travel managers to uncover potential gaps in their programmes and identify accelerators that will enable them to better support their globally mobile personnel.