April 22, 2024

World Travel Protection to open London Command Centre

World Travel Protection has expanded into the UK with a core London-based team and has announced plans to open a purpose-built Command Centre in the capital in the coming year.

The company, part of Zurich Insurance Group, already operates two Command Centres in Brisbane and Toronto, providing 24-hour emergency assistance to travellers.

CEO Adrian Leach said: “Until recently World Travel Protection didn’t have a team in place within the UK but with a growing team based in our new office in London we’re working hard to raise awareness that our travel risk management services are now available for organisations in the UK.”

He said as more borders reopen, the company’s services will become even more essential due to the additional challenges and requirements brought about by Covid-19.

“Organisations have an obligation to look after their people when they are travelling and try to ensure nothing foreseeable happens which could have been avoided,” he explained.

“In addition to support services for medical, travel and security emergencies, World Travel Protection sets objectives to educate and train businesses to mitigate risks before their employees have even departed for their destination.

“Discussions are already starting on how travel has changed since Covid and our services will be even more essential as travel resumes for organisations in the UK.”

Zurich’s Global Head of Accident and Health, Drazen Jaksic, added: “Risks associated with business travel are changing rapidly and becoming more complex as exemplified by the Covid-19 pandemic, a rise in civil unrest, as well as extreme weather events and related catastrophes.”

“And the growing complexity of business travel risks has brought into sharp focus the value of the assistance services that are provided to help business travellers on the ground, as part of a business travel insurance programme.”