July 15, 2024

Trainline redesigns platform for SMEs

Nearly two thirds (63%) of UK SMEs are missing out on rail savings when booking business travel, due to delays and complexities in booking processes, according to new research from Trainline Business.

In response, Trainline Business has launched an upgraded tech platform catering specifically for SMEs designed to help them secure savings and better manage their rail travel.

SMEs are emerging as the biggest drivers of business travel growth in the UK, with earlier Trainline research finding that nine out of 10 UK SMEs expect their employees will travel more for business in 2024.

But Trainline says maintaining tight controls over travel expenditure remains a challenge, with 38% of SMEs facing difficulties managing their business travel spend.

Covering UK and European rail, the new platform “simplifies planning, obtaining expense receipts, and accessing digital tickets through the app while on the move”.

Additional customisable tools available on the platform, such as streamlined business-wide spend reports and bespoke travel and budget rules, also support businesses in managing and taking control of spend.

Sophie Ireland, Global Head of Trainline Business, said: “Our research shows that too many SMEs are still struggling to access the best value rail travel and miss out on savings as a result.

“With business travel levels expected to grow this year, it is important SMEs can benefit from the best prices and have easy access to lower-carbon modes of travel like rail.

“With most SMEs needing to manage their travel in-house, we have redesigned Trainline Business to simplify their rail travel planning, providing greater autonomy for users while still ensuring that businesses have oversight on their travel spend.”

Trainline’s research surveyed 1,003 UK employees (aged 18+) from SMEs (0-249 employees) who plan to travel for work in the next 12 months. It was conducted by independent research company Censuswide in January 2024.