March 3, 2024

TMCs focus on burgeoning SME sector

Two UK travel management companies have independently reported increasing demand for their services among small and medium-sized business.

Corporate Traveller, which specialises in clients with an annual business travel spend of between £50,000 and £2million, says it has experienced record levels of growth over the last year, winning an average of 55 new clients per month.

New business has come from a variety of sectors but notably retail, finance, legal and agriculture.

The TMC also reports a surge in demand for technology solutions following the launch of its YOUR.CT platform last year. The tool has been implemented with more than 2,000 clients.

“We have seen a huge uptake in implementation of YOUR.CT – in fact all of our clients are using it for profile management,” says Andy Hegley, UK General Manager, Corporate Traveller.

“Also, clients that previously showed no interest in an online booking tool are now adding one to their travel programme to drive efficiencies.”

Meanwhile, Hull-based Good Travel Management is targeting SMEs with the launch of a new website that includes a range of downloadable resources.

The TMC offers a range of services such as a personal travel team, strategic account manager, real-time travel analytics, online booking, expense management and travel risk technology.

“We kept hearing that smaller organisations wanted the same benefits larger clients get from big travel management companies, yet their spend wasn’t big enough to attract their attention,” says Wayne Durkin, Head of Sales, Marketing and Account Management.

“All of our customers get a personal service, something our whole team is proud of, but they also get pro-active consultative advice on how best to manage their business travel along with innovative technology from our carefully selected partners to ensure they’re managing their travel effectively.”

Kevin Harrison, Managing Director of Good Travel Management, adds, “Service is always our top priority, and we don’t think this is something small-medium sized organisations should have to compromise on. Just because a company has fewer employees or a smaller turnover, doesn’t mean they don’t experience similar issues to their larger peers.”