February 27, 2021

Seven days – the week’s new in brief

China Southern has this week launched flights between London Heathrow and Zhengzhou in eastern China.

The twice-weekly service to the Chinese manufacturing hub is the only direct operation from Europe. Some 70% of the world’s Apple iPhones are manufactured in the city and it is a key player in the textiles industry.

Heathrow now has 13 direct services to destinations across China, having more than doubled since 2018.

The latest National Rail Passenger Survey shows that overall journey satisfaction has reached 83%, up from 79% last autumn and from 81% last spring.

At a national level, the proportion of journeys rated as satisfactory by passengers regarding punctuality/reliability was 77% – up from 72% a year ago.

Heathrow Express once again emerged as the best-performing operator among passengers, followed by Virgin Trains.

Business travel platform TripActions has raised a further $250million in funding as it seeks to “solve antiquated product, service and experience of the corporate travel management industry”.

The California-based company says it has achieved “hyper-growth while maintaining 93% traveller satisfaction” and handles more than $1.1billion in annual travel spend.

Great Dane Airlines has introduced twice-weekly services between Edinburgh and Aalborg – the airline’s first UK route.

Aalborg becomes the third Danish route from the Scottish capital, joining existing services to Copenhagen and Billund.

Great Dane Airlines Founder and CEO Thomas Hugo Møller says: “Edinburgh fits into our strategy of flying to popular destinations from Aalborg which have in the past been too thin to support profitable narrow body operations.”

Wifi (84%), room rate (81%), distance from business site (81%) and breakfast (79%) are the most important factors influencing a business traveller’s choice of hotel, according to new research from RoomIt by CWT.

In addition, when asked what attributes best describe the ideal hotel accommodation, results show that the hotel and service are stronger drivers than amenities, image or location.

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