The On-Time Performance Review from travel data and analytics specialist Cirium showed 86.7% of Aeroflot’s flights operated on time last year, with ANA (86.3%) and Delta Air Lines (85.6%) the next best performing airlines.
Virgin Atlantic (78.2%) was the most punctual airline in the UK and Ireland, followed by British Airways (77%), Ryanair (76.8%), Aer Lingus (75.2%) and easyJet (73.8%).
Japanese airlines StarFlyer (91.4%), Air Do (90.4%) and Solaseed Air (88%) were the most punctual low-cost airlines globally.
More than 95% of flights departed or arrived on time at Sheremetyevo in 2019, with Guangzhou Baiyun (92.5%) and Shanghai Pudong (91%) the second and third best performing airports.
Salt Lake City International was the only non-Asian airport to appear in the top ten best performers and Oslo Airport Gardermoen was the only European airport in the top 20.
“Aeroflot surpassed other leading airlines as the world’s most on-time mainline airline,” says Jeremy Bowen, Cirium CEO.
“Looking at the Russian carrier’s past year it’s clear that as Aeroflot has more controls in place over their environment than most, that helps enormously to drive operational efficiency.”
Bowen adds: “Airlines and airports which consistently operate on time and go that extra mile for their customers deserve to be recognised in an increasingly competitive environment and should be justifiably proud of reaching such a world-class industry standard.”