Account Manager of the Year
Nicola Meredith, Inntel

Nicola is new to the sector but has hit the ground running, going way beyond what is expected of her. Heading up a major new account, she put in extra hours to get familiar with Inntel IT systems and wasn’t afraid to question why things are done to find a better way.

Account Management Team of the Year
Partnerships Team, ATPI

ATPI’s renamed Partnerships Team takes a consultative, dedicated and client-focussed approach under the leadership of Sam Davies. An extension to a client’s team, it prioritises face-to-face engagement, visiting company offices and connecting directly with travellers.

Highly Commended
Global Sales Team – Agency & Corporate, Virgin Atlantic

Meetings and Events Team of the Year
Meetings and Events Team, Brighter Events

With a 100% customer retention rate and distinction from the Institute of Customer Service, this newly-merged Clarity and Agiito meetings and events team is already making its mark, helped by the new MeetingsPro solution.

Consultant of the Year
Jayne Riddick, Blue Cube Travel

Testimonials from clients say it all:

• Jayne enables what appears to be the impossible.
• Total peace of mind – consistent and outstanding service.
• Jayne eliminates all stress and worries; she knows us like family.

Sales and Business Development Team of the Year
Inntel Business Development Team, headed by Kilianne Clegg

This team is taking a joined-up approach to exceed targets, retain clients and bring in new ones. It understands that new business isn’t simply saying yes and not delivering, but actually taking the time to know and understand the client, making sure to deliver all that’s expected.

Highly Commended
Sales Team, Roomzzz

Sales and Business Development Manager of the Year
Sarah Walton, Good Travel Management

Sarah has demonstrated the value of continuous learning, commitment to excellence and self-belief to win new business. Her results are against a backdrop of personal challenges, making her successes even more remarkable. Colleagues say she is an inspiration.

Business Travel Team of the Year
Marketing Team, Foxhills Club & Resort

A team of just two, Josh and Katie are managing to forge new partnerships and take innovative and imaginative approaches to secure business from new markets, including in the MICE space. They also created a memorable campaign to attract new talent. 

Travel Technology Innovator
Tony Edge, Focus Travel Partnership

A dedicated champion of innovation and a solutions-driven architect, Tony is fuelled by a desire to help solve some of the key challenges TMCs are facing and revolutionise the business travel industry for the better.

Highly Commended
Adam Braun, Clarasight

Sustainability Champion
Robin Spierings, SkyTeam

Robin possesses an exceptional understanding of the complex challenges faced by the sector and has demonstrated remarkable leadership. Heading up the SkyTeam Sustainable Flight Challenge, she works both from the top down and from the bottom up to drive action, develop new ideas and, crucially, encourage sector-wide collaboration.

Diversity, Equity and Inclusion Champion
Scott Wylie, TripStax

Scott’s commitment to DE&I is exemplary. Practicing what he preaches, he brings about positive change and instils confidence in employees, creating an open working environment for people from all parts of the world and raising awareness in the wider industry.

Duty of Care Champion 
Chelsey Power and Simone Coles, Wellbeing Team, BCD

Chelsey and Simone have invested time and passion to deliver an holistic wellbeing approach across their organisation, demonstrating real compassion towards their colleagues and peers, and they’ve done this above and beyond their ‘day jobs’.

People Manager of the Year 
Frazer Gander, De Vere Group

Having risen quickly through the organisation from student to a
senior role, Frazer has led several initiatives to significantly help
De Vere attract and retain talent and has become the role model
for the group’s HR team.

Highly Commended
Chris Lawn, Clarity

Mentor of the Year
Tracey Wilson, Blue Cube Travel

Affectionately dubbed the Mother Hen, Tracey nurtures her team members with care and compassion and is always ready to offer support. She speaks at local colleges, contributes to Travel and Tourism curriculums and takes less experienced team members with her to networking events to help their career progression.

Industry Contribution Award
Sian Sayward, Inntel

Sian’s desire to support and change the industry is evident in the testimonials and demonstrated by the work she has done to encourage collaboration, innovation and her social and environmental impact. She is a clear advocate for giving back and generating change for the greater good.

Rising Star
Jake Lawley, Clarity

Jake pushes the boundaries, always looking to take things to the next level. A ‘ideas man’, he contributes to different workstreams and is always the first to put his hand up and share innovative suggestions. Having progressed quickly at Clarity, he is now mentoring new account execs. He consistently receives ‘excellent/good’ ratings from customers too.

Highly Commended
Victoria Curley, Roomzzz

Rising Star
Jake Lawley, Clarity

Jake pushes the boundaries, always looking to take things to the next level. A ‘ideas man’, he contributes to different workstreams and is always the first to put his hand up and share innovative suggestions. Having progressed quickly at Clarity, he is now mentoring new account execs. He consistently receives ‘excellent/good’ ratings from customers too.

Shining Star
Camilla Tuzemen, ATPI

With her warm, engaging personality, Millie has made her mark across the whole business – administration, operations, digital and sales –delivering excellence in all she does and transforming travel programmes through expansive knowledge and commitment to innovation. Millie is the embodiment of a business travel innovator.

Buyer of the Year
Sarah-Jayne Holley

Sarah-Jayne has taken an enthusiastic, can-do approach to deliver significant positive impact within her organisation, fully embracing all of the support, relationships and mentorship around her and, crucially, listening and continually learning.

TMC Above and Beyond – Individual
Donna Fitzgerald, Clarity

Donna is a true industry professional who went way above and beyond to stabilise the business through an uncertain period. She brought real and positive change to the organisation, ensuring the ship was steady and that her people felt heard. The legacy of what she achieved will have a significant impact on the business travel industry for years to come.

TMC Above and Beyond – Team
Financial Processing, Key Travel

Back-office teams are often the unsung heroes in an organisation but this Financial Processing team has clearly proved itself to be a critical cog at Key Travel. The personalities and strengths of the four individual team members shone through and the judges voted unanimously to make them the winner.

Chair’s Award
Nico Nicholas, Trees4Travel, Trees4Events and Zeero

A ‘human dynamo’, Nico recognises the many reasons why business travel is a force for good but also acknowledges that major changes must be made. He advocates collaboration and has helped form transformative partnerships between TMCs, corporates, suppliers, reforestation organisations, governments, engineers and scientists to scale up solutions.

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