October 9, 2026

News in brief: Etihad, Inntel, CAP, Direct Travel, Synergy

Etihad Airways has opened a new spa at it lounge at Zayed International Airport in Abu Dhabi  in partnership with spa brand Be Relax. Situated in the newly-inaugurated Terminal A, it offers Etihad passengers flying in The Residence and First class a complimentary spa service when they fly, while all guests can pay for treatments, including chair massages, full-body massages, hair care, nail care, barber services, Experience Showers by BODYFUL, and unique Sophrology sessions in collaboration with Ressource Paris. The spa is open 24/7.

Inntel, a B Corp certified corporate travel, meetings and events company, is hosting an exclusive one-off event in London on October 10, called SOLVED, as part of its 40 year anniversary.  It aims to address pressing challenges in the corporate travel and events industry, with expert panels and   sessions on sustainability, technology, communication, and diversity, equity and inclusion .

CAP Worldwide has appointed Jingpei Lin (JP) to the position of Director APAC, responsible for the continued development and growth of this strategically important region for CAP and its clients. JP reports jointly into CAP CEO Jo Layton and CAP COO Andrew Hopgood and is working alongside senior matrix leaders Liz Warnes, Kate Scott, Dan Woodburn, Francine Migliorati, Jess Sharpe, Simon Beauchamp and Laura Rurode (Americas).

Direct Travel has promoted Darryl Hoover to Chief Data Officer and Sarah Kuberry Martino as Chief Product Officer. Hoover previously served as Direct Travel’s Chief Technology Officer and in his new role will lead a team focused on unlocking data-driven insights, optimising customer travel programs and delivering personalised travel experiences Kuberry Martino will lead the development of Avenir, Direct Travel’s open technology stack, and drive collaboration with tech innovators across the travel industry. Before joining Direct Travel, she was Chief Product Officer at Modern Health, and Senior Vice President of Product Management at health technology company Accolade. Before this she spent over 15 years in the business travel industry, including working in the product management team at Concur.

Synergy has achieved a silver EcoVadis rating for its impact across environmental, social and governance initiatives. It comes days after the company received its latest annual emissions report which showed a reduction in total emissions by more than 4% over the last 12 months. The report, which was created in collaboration with Synergy’s sustainability partner GreenFeet, is Synergy’s third annual emissions report.

MOST READ