The independent corporate accommodation agency SilverDoor has introduced Synergy by SilverDoor, a directly managed portfolio of premium serviced apartments. Designed to deliver consistent, hospitality-led extended stays for corporate travellers, assignees and project teams, Synergy by SilverDoor was created following the merger of SilverDoor and Synergy Global Housing in August 2025. Bringing together Synergy Global Housing’s direct-lease expertise and branded portfolio with SilverDoor’s agency infrastructure and technology platform, it is led by Chief Product Officer Leslie O’Brien and CEO Stuart Winstone. The brand has flagship properties in London, Dublin, Silicon Valley and New York. It is targeting growth across major business centres across the US and Europe.
Wings Global Travel has appointed Ryan Quinn as Head of Sales in the Middle East and North Africa (MENA) region. Quinn joins from Reed and Mackay, where he was Head of Sales for the Middle East. In his new role, he will lead business growth across the region as part of the TMC’s global team supporting multinationals to consolidate their international travel programmes. He commented: “Our energy and professional services clients are typically multinationals with one eye on regional travel and the other on their global travel programmes. It’s vital that we’re good at both, providing local services that keep operations running while giving clients the global visibility and information management they need for duty of care and business efficiency.”
Patrice Gordon has returned to British Airways as Director of Global Sales. Taking up her new post in September 2026, she will lead the airline’s global sales, distribution and account management teams, with responsibility for driving revenue growth and strengthening commercial performance worldwide. Gordon began her career in finance, with roles at PwC and British Airways, before going on to hold senior commercial leadership positions at Royal Mail and Virgin Atlantic, where she was most recently Director of Commercial Strategy Development, leading the airline’s transatlantic joint venture with Delta Air Lines, Air France and KLM. She returns to British Airways from Eminere, the leadership consultancy she founded.
FCM Travel’s new AI-powered conversational booking feature allows travellers to describe what they need and receive options influenced by their policy, profile, past trips, loyalty status and preferred routes. Dramatically cutting the time it takes to book, the feature is part of enhancements to FCM Booking and its ongoing global expansion. FCM’s intelligence layer, Sam, makes the conversational bookings possible. Jess Dunderdale, Global Head of Product, FCM Travel, commented: “Conversational booking only works if travellers trust what they’re being shown, and that trust comes from context, not just convenience. That’s the experience we’re building toward – every recommendation explains itself, so travellers can act on it with confidence, and travel managers see adoption follow as a result.”
Jack Bryson has been appointed Global Travel Enablement Manager at ATPI. He joins the company from SilverDoor. The role will entail collaborating with teams at Harbour Energy and ATPI. Of his appointment, Bryson commented on LinkedIn: “This role presents a fantastic opportunity to learn from an exceptional travel leader, Ryan Taylor, and to collaborate with the outstanding teams at both Harbour Energy and ATPI.” Bryson previously worked in the serviced apartment sector, working for SilverDoor, The Apartment Service and Synergy Global Housing.
