March 3, 2024

Lufthansa and TripActions launch platform for SMEs

Lufthansa Group airlines and TripActions have unveiled a business travel platform for SMEs.

It provides direct access to flight, accommodation, rail and car rental content “elevated by a fast and personalised booking process that leverages advanced technology and enables access to all attractive NDC offers”.

Corporate clients can choose between two BusinessToGo platform tiers – Essentials or Premium – depending on their requirements.

In both versions, corporate clients can access the entire range of flights from the Lufthansa Group and its joint venture partners, as well as a wide range of hotel, train, and rental car content from TripActions.

Customers will also benefit from enhanced policy and profile management, TripActions hotel negotiated rates, duty of care and CO2 emissions reporting, real-time management information, 24/7 support and centralised billing.

In addition, members of the Lufthansa Group’s PartnerPlusBenefit program have the opportunity to collect points directly via the booking platform and redeem them online.

With the Premium package, corporate customers are offered enhanced on-boarding and support in configuring the platform, in addition to access to offers from other airlines.

For the fee charged per trip in the Premium package, corporate customers can make unlimited use of the servicing support provided by TripActions.

Danny Finkel, Chief Commercial Officer at TripActions, said: “This product is a great example of the way in which world-leading technology can join with world-leading support and service to help forever change the value equation for corporate travellers.

“We are grateful for Lufthansa Group airlines’ pioneering vision and partnership that allowed us to build this industry-first product in such a short time.”

TripActions is available immediately in the DACH home markets of Lufthansa Group airlines (Austria, Germany, and Switzerland) as well as in Belgium.

The platform will be rolled out successively in additional markets.

Other offers and functionalities will be added over the course of the year, including benefits such as upgrades, corporate products and additional languages.