Singapore Airlines, Economy
THE FLIGHT: SQ321 from London Heathrow Terminal 2 to Singapore Changi Airport onboard a Boeing 777-300 ER, departing 22:05 and arriving 19:00 local time next day.
PRE-BOARDING: I was travelling in economy class and the queue at the Star Alliance bank of check-in desks in Terminal 2 was long which was a little frustrating when I had already self-checked in and tagged my bag. I had been given lounge access so once through security I embarked on the 15-minute walk to the comfort of the SilverKris Lounge. It offered wonderfully peaceful surroundings with a range of comfortable seating areas. There was a fantastic selection of hot and cold food options on offer including Cha Siu Pork Noodles, Methi Chicken Curry, Asian Sweetcorn Soup, Cottage Pie and Vegetable Tawa Pulav. The bar provided a wide selection of juices, soft drinks, beers, spirits and cocktails.
THE SEAT: I had not paid extra to pre-select my seat and when free selection opened there were very few seats available and I ended up with 61G - the very last row of the passenger cabin. Luckily the seat next to me remained unoccupied giving me a little more comfort, and despite the position there was still sufficient room to recline. The seat functions all worked well, including the entertainment system.
THE SERVICE: There were four members of crew in this rear economy section all of whom were very attentive throughout the flight. Nothing was too much trouble. Dinner was served not long after take-off and the curry option I choose was delicious, as was the ice cream dessert. The crew came through the cabin regularly with water, fruit juice, snacks and fruit. Two hours prior to arrival we were served breakfast – I opted for the excellent full English.
THE VERDICT: I would highly recommend travelling with Singapore Airlines. The staff were committed and engaged and my overall passenger experience was delightful.
THE DETAILS: Singapore Airlines has four daily non-stop flights from London Heathrow, Terminal 2, to Singapore Changi Airport taking approximate 12 hours 55 minutes. Economy return fares start from £630.47. singaporeair.com
Reviewed by Craig McQuinn (2019)