Hilton has launched a digital-forward travel management programme aimed at SMEs.
Called Hilton for Business, it aims to simplify travel management while enhancing rewards and discounts for the loyalty of businesses and their travellers.
Hilton says it comes after its research found 75% of SME business customers book their own business trips and manage their own travel in-house, without outsourcing.
A separate trends report from the international hotel chain showed 80% of global travellers agree that it’s important to be able to book their entire trip online.
Chris Silcock, President Global Brands and Commercial Services, said the programme is “our strategic solution to enrich the business travel experience for these customers and their employees”.
SMEs that join Hilton for Business gain access to discounted rates across Hilton’s global portfolio of nearly 7,400 properties both on the website and on the Hilton Honors app.
Through this programme, companies will earn milestone bonuses through Hilton’s loyalty scheme.
Companies that enroll will receive 7,500 Hilton Honors Bonus Points after any programme member completes their first hotel stay.
After every 10 nights stayed by a programme member, the company receives 5,000 Hilton Honors Bonus Points.
Those Bonus Points are housed within the member’s company account and can be used to distribute to themselves and/or any member of their Hilton for Business programme.
Individual travellers, including both owners and employees, will continue to earn their personal Hilton Honors Points and benefits each time they stay.
Members can also access an “easy-to-use” self-service travel booking and management system.
Individual travellers will be able to create separate personal and business travel profiles within their own Hilton Honors account, enabling seamless differentiation and management between the two profiles.
Business owners have full control and can delegate programme management to any number of administrators.
Businesses can also track their upcoming spend, review historical spend and understand the benefits accumulating as they travel.