June 15, 2024

Ground transport app: FREENOW for business

THE BACKGROUND

FREENOW is available in nine markets and over 150 cities. Users can book multiple types of transport from the same app, including taxis, private hire, car shares, e-scooters and e-bikes and even e-mopeds. For this journey from Gatwick Airport I opted for an electric black taxi, which seemed the safe choice. (I’m not quite ready to order an e-scooter!)

THE BOOKING

I’ve had the FREENOW app for a few years and regularly use it for bookings. All B2B and B2C bookings are via the app and for my Gatwick pick-up in a black taxi this was going to be a metered fare. I just had to pop in my details, including the flight info, and I immediately received a confirmation of the booking which was accepted by my driver, Asim Chaudrey. Pre-bookings can be made up to four days in advance. FREENOW also offer set fares between central London (Zone 1) and Heathrow.

PRE-JOURNEY

I had already received my confirmation in the app and the day before my pick-up Asim messaged me to say that he would be monitoring my flight and meeting me at the Short Stay car park by arrivals. I had all his details, including registration number, so knew who I was going to be looking for when I arrived from my flight.

THE JOURNEY

Asim greeted me warmly, opened the taxi door for me and helped with my luggage. He asked me to pop on my seat belt for safety and let me know the traffic conditions and the route he planned to take. Asim was a seasoned London black taxi driver and an early adopter of a traditional electric black cab, which he had been driving for the last four years. He told me this was not only an environmental choice but a step up in comfort levels for both the driver and the passengers. The cab was so quiet it made it easy for me to make a few phone calls. Asim had been working prior to my pick-up and yet the cab was still immaculate, so he clearly took pride in his job. He kept within the speed limit at all times so I felt safe and relaxed on this hour-long journey.

THE VERDICT

I’m a huge fan of black taxis and FREENOW for Business allows customers to tap into this great service while enjoying centralised payments, monthly invoices, data insights and automated expensing in one platform.

THE DETAILS

Prices depend on the journey. free-now.com

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