Where sustainability was once just a box to tick, today it is essential that buyers – and their suppliers – have a credible and comprehensive policy. In addition to accreditations, some serviced accommodation providers have introduced their own measures to make the footprint of each stay more transparent. 

SilverDoor launched a Carbon Calculator in November 2023 to provide an estimate of the CO2 emissions produced per night in each unit. The platform also allows bookers to compare potential emissions from booking by region, number of nights and accommodation type (studio, one-bed, and so on).

Clients can analyse the estimated CO2 footprint in tonnes from stays across the SilverDoor portfolio and their apartment programme, and see estimated emissions in real time by country per month. 

This way they can identify locations that cost their programme in CO2 and calculate where switching from hotels to apartments would give best benefit in savings. 

Independently verified

CAP Worldwide holds the EcoVadis Gold Medal for Sustainable Processes and Procedures. EcoVadis, which evaluates companies in four main ESG areas – environment, labour and human rights, ethics, and sustainable procurement – provides assessments for CAP to ensure RFP/RFI or general questions with regards to sustainability and practices are independently measured and available online for clients to see.

CAP is also a protagonist of the CHPA Carbon Calculator for the industry to allow one measure throughout. In development for the past two years, the first iteration was planned for Connect25, San Diego, in early April.

Frasers Hospitality has achieved BREEAM In-Use certifications on all its owned properties in the UK and on more than 90% of those in EMEA. It is aiming for at least 85% of owned properties worldwide to have green building certifications before 2030, aligning with its goal to achieve net zero carbon by 2050. Its sustainability dashboard allows every property to track, analyse and reduce its environmental impact across Scopes 1, 2 and 3 categories. 

As part of its plans to be fully net zero by 2030, B Corp Lamington Group has Platinum Greengage ECOsmart Accreditation for room2 Belfast, BREEAM Excellent for room2 Chiswick, and Green Tourism Gold Rating and the BSI PAS 2060 carbon neutrality accreditation for the entire room2 brand. “For measuring and managing environmental impact, sustainability needs to be at the heart of every decision,” says Lamington Group Managing Director Stuart Godwin.

“It’s a journey and we never stop learning. Get your team involved as it’s always a team effort.”

Lamington Hometels run on 100% electric and carbon neutral renewable energy and eliminate waste by circulating products and materials. 

Mansley Serviced Apartments has Green Tourism and Greengage certifications. Its Head of Sustainability David Wright says: “I make monthly records of emissions from areas I feel we are able to influence directly, including business, employee and guest travel, utility consumption and waste management where we can get data.

“I have created a dashboard to be able to monitor this and that feeds into our Scope 1, 2 and 3 carbon footprint report at the end of our financial year. So far, we have conducted two reports; the second plugs the gaps of our first, and that will serve as our benchmark.”

Wright advises buyers: “Pick some big ticket items to measure and monitor, and once you are happy with mastering those, add a few more into the mix until you eventually have a comprehensive reporting schedule.”

PREMIER SUITES is accredited by Green Tourism and Green Key.

“We are committed to reducing our carbon footprint, offering plastic-free stays, refillable toiletries, and promoting energy efficiency,” says Joanna Doyle, Group Sales and Marketing Manager for parent PREM Group UK & Ireland. 

Synergy achieved a Silver EcoVadis rating in 2024. Other activity includes working with Gifts for Good, providing gifts to support global non-profit organisations, and supporting food donation projects by employees.

“While environmental sustainability remains critical, I anticipate investment in meaningful social and governance considerations will become more and more prevalent,” says Synergy GM and Sustainability co-Lead Charlotte Winter.

This article is published in the 2025 Guide to Serviced Accommodation