The thought of this long flight was very much worse than the reality. The Dreamliner cabin environment really does seem to support wellbeing in the air. The atmosphere remained relatively fresh throughout, there was very little operational noise or distraction and the lighting helped create a pleasant environment throughout.
This was a daytime flight so lights weren’t dimmed and no mattress liner was added but the seat was roomy and I felt nicely cocooned by the wrap-around walls. The dining was excellent and the service was attentive.
This was the final leg of my journey with the airline and I felt like a VIP throughout the journey. The spacious set up of the business class cabin ensures you arrive as relaxed and as refreshed as possible.
The aircraft felt new and the Premium Economy seat was definitely comfortable and well-thought through. The meal quality was excellent and the amenities supplied with the seat were good quality and useful, especially the lumbar pillow. The staff were efficient if a little brusque in their service but overall the journey was a good experience.
The real boon of flying to the US via Dublin is clearing US customs and immigration in Dublin, meaning you land as a domestic passenger and avoid the same but often interminably long procedures on arrival in the US. So if you need to take connecting flights from your local airport to reach your US destination then look no further than this. Great service and friendly crew too.
The A330-300 is an extremely quiet aircraft. It looked and smelt spanking new and the business seat and space was extremely spacious. Moreover, there is comfort to be had knowing you are flying on a state-of the art piece of kit. A few more smiles from the crew would have been welcome.