October 6, 2026

BTA makes Executive Board appointments

Two new directors have been appointed to the Business Travel Association’s Executive Board.

Joanna Hillman, Director of European Development at Navan (formerly Reed & Mackay), and Claire Womersley, Director, Multinational Clients at American Express Global Business Travel (Amex GBT), join other BTA Board members.

Womersley replaces Anna Watters from Amex GBT who decided to step down and Hillman replaces Louise Hitchinson-Chambers from CTM.

Hillman brings 27 years of experience in the business travel industry, spending most of her career at CWT, now part of American Express GBT, before moving to WNS and now Navan, where she oversees sales teams across the company’s European markets.

Womersley joins with 24 years of experience, all with American Express GBT, working with various teams, including the Global Supplier Partnerships team. Following her move to the Global Multinational Client team last year, she now leads partnerships with a portfolio of key multinational clients.

Douglas O’Neill, Chair of the BTA Board, commented: “Growth at the BTA isn’t just about numbers – it’s about bringing in the right voices. Joanna and Claire bring a wealth of experience to our Executive Board, and I’m eager to see how their unique perspectives will help us further positively impact the industry.”

Hillman said: “Being a part of the BTA board will allow me to truly contribute to the conversation surrounding the business travel industry. I look forward to working with the rest of the board to help steer the industry and support travel management companies (TMCs) in moving in the right direction.”

Womersley added: “As we navigate an evolving business landscape, I’m excited to advocate on behalf of our industry and help move it forward. I look forward to sharing my perspective on key industry trends as we drive meaningful change together.”

thebta.org

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