Steve Banks, CEO of the Travel Division at Identity Group, is joining the Executive Board of the Business Travel Association (BTA).
Banks brings over 35 years of experience in the corporate travel sector, previously holding director positions at Clarity Business Travel, Agito and Capita Travel and Events.
The BTA said this appointment reflects a deliberate and considered decision to broaden representation across its membership and ensure the voices of independent TMCs are heard at the highest level.
Recognising that independent TMCs have not always had a dedicated voice at board level, the board voted to reserve one seat specifically for an independent TMC representative, bringing new perspectives to the table.
Douglas O’Neill, Chair of the BTA Board, said: “Steve’s addition to the board ensures we comprehensively represent TMCs of all sizes, allowing us to shape discussions and policies that meet everyone’s needs. Moving forward, we aim to build on this by expanding board representation across a variety of intersections beyond just company size.”

Banks added: “It’s a privilege to give a voice to smaller TMCs in our industry. My goal is to partner with the existing board to deliver insights and best practices that serve the entire TMC community, ultimately creating a more inclusive and considered approach for the business travel industry.”




