BCD has introduced Model Context Protocol (MCP) on its Tripsource tech platform, enhancing agentic AI capabilities across the business.
The move will deliver greater value and increased productivity to customers from booking and trip management to program intelligence and spend management.
The investment supports BCD’s belief that the future of travel management is dependent on AI agents, open platforms and shared innovation.
Partners, customers and internal teams will now be able to build, innovate and scale solutions with greater speed and confidence.
BCD’s MCP portfolio includes models that expose shopping and booking capabilities for air, hotel, car – and soon rail – in a single, cohesive interface where content and policy are embedded together, not handled as separate downstream processes.
This will enable users to find compliant, preference-based options for quick and easy booking.
BCD has introduced an MCP interface that enables data harvesting through Natural Language Processing (NLP).
Rather than requiring custom code to integrate across APIs and data sources, MCP allows systems and agents to access insights directly from enterprise data lakes using natural language.
In simple terms, a question is asked and an answer is returned based on vast amounts of data. This accelerates data ingestion, analysis and insight generation.
Beyond external consumption, BCD’s MCPs unlock more effective internal AI agent-to-agent collaboration, allowing intelligent agents to reason, share context and act across shopping, booking, policy and data domains.
The result is improved insights that enhance customer programs, decision-making and the traveller experience.
“This is not just a technology milestone. It marks a broader shift towards AI and agentic capabilities across BCD,” said Yannis Karmis, Executive Vice President of Product Planning and Development at BCD.
“Think of MCP as a universal power adapter. Without it, travellers need to carry a different charger for every country. MCP allows AI to plug into different systems, even as those systems continue to evolve. We are committed to evolving how the industry consumes travel services, data, and intelligence, always with our customers’ outcomes at the centre.”
