February 22, 2024

Amex GBT unveils new features for NEO in line with ESG goals

Amex GBT has added a new CO2 sorting function to its proprietary online travel and expense management platform, Neo, to help users quickly identify the travel option with the lowest carbon footprint.

It is also adding non-binary ID options to the booking tool to make business travel more inclusive for all users.

Companies using the Neo online booking tool can choose to either remove the name prefix from traveller profiles or include the new neutral choice, ‘Mx’. 

The booking tool also features a ‘non-binary’ option alongside ‘male’ and ‘female’ in the gender selection field.

Amex GBT announced the moves as it published its annual environmental, social and governance (ESG) report, which charts achievements and commitments in sustainability, diversity, equity and inclusion (DE&I), and governance standards throughout 2021.

Key report highlights include a partnership with Shell Aviation to work with customers and airlines to scale up sustainable aviation fuel (SAF) production and deployment, and a collaboration with the Global Sustainable Tourism Council (GSTC) to help set the industry standard for green hotels.

Last year, Amex GBT also launched Green@GBT, an employee resource group dedicated to sustainability. 

In relation to DE&I, the TMC increased its goal of utilising diverse suppliers across the strategic sourcing portfolio from 4% to 10% by 2030 and its CEO Paul Abbott signed the CEO Diversity and Inclusion Pledge.

Evan Konwiser, Executive Vice President, American Express Global Business Travel, said: “Our ESG report shows how we are working to meet ambitious targets, that we recognise our responsibility as an industry leader to work with customers and partners to help build a responsible, sustainable future that includes all the benefits of travel.

“These endeavours are vital as we believe travel is a force for good, powering progress across economic, social and environmental planes. As it helps bring down barriers and builds understanding, it propels trade and commerce whilst connecting communities globally.”