American Express Global Business Travel (Amex GBT) is rolling out a sustainability recommendations feature for self-bookers
Developed in response to direct feedback from travel managers, it will allow Amex GBT clients using Egencia to access customised, data-driven recommendations to help reduce their carbon emissions based on their travel behaviour and actual carbon footprint.
Features include:
- Showcasing relevant rail options so travel managers can determine when it’s reasonable to take the rail alternative, such as for shorter trips.
- Highlighting flights that are more efficient than average in the flight results search page so that travellers can easily compare and select the best options
- Steering travellers to less carbon intensive cabin classes based on the length of the flight
- Showing SAF lifecycle reductions in a travel programme and access insights information from Avelia, a SAF procurement platform.
Travel managers can share these recommendations through a direct link to their policy page, giving them seamless control of their programme through self-service.
Additional details are available in a new sustainability recommendations dashboard in the travel managers’ personalised analytics studio.
John Sturino, SVP of Product and Engineering, Amex GBT, said: “We understand companies are concerned about managing all impacts of their travel. In addition to having a competitive marketplace that gives them the best choices of content and prices, we’re also making it easier for them and their employees to make better choices.
“Our integration of personalised recommendations will give travel managers greater control of the environmental impact of their travel programme and empower them to make data-informed decisions that can drive progress towards achieving their company’s sustainability goals.”
The launch follows Amex GBT’s introduction earlier this year of an emissions-based carbon pricing solution to help businesses manage their environmental impact.




