SkyLink, an artificial intelligence-first travel booking technology company, has been acquired by Amadeus.
Designed to integrate into chat platforms, SkyLink enables travellers to quickly book and service flights and hotels conversationally. Businesses can benefit through cost savings and productivity gains as their employees unlock time for higher-value work.
The adoption of SkyLink is accelerating, and tens of thousands of bookings have already been completed using it.
The acquisition of SkyLink underpins Amadeus’ strategy to deploy AI use cases that deliver meaningful value across the travel industry.
Amadeus said SkyLink’s AI-native framework complements its global scale, strong technology, suite of APIs and industry expertise.
Operating across more than 190 markets and processing billions of search requests and millions of travel transactions every day, Amadeus’ scale enables AI to be applied reliably and at volume, supporting more relevant and efficient traveller interactions.
The announcement said SkyLink’s technology will support the evolving needs of travel management companies (TMCs) and will enhance and extend Amadeus’ solution capabilities for corporate travel, particularly expanding its existing strong customer base in North America.
Over time, Amadeus will expand the AI-driven conversational capabilities beyond corporate travel, across airlines, airports and hospitality, and the wider travel ecosystem.
“Combining our AI-native technology with Amadeus’ scale and industry reach will allow us to deploy our technology faster and bring powerful new capabilities that benefit travellers and companies across the travel industry.
“It’s a pivotal time to deliver concrete AI solutions and, now with Amadeus, we can accelerate the next phase of travel innovation,” said Atyab Bhatti, CEO and Co-Founder of SkyLink.
Luis Maroto, President and CEO at Amadeus, commented: “Our technology is deeply integrated across the travel industry, connecting systems and workflows developed over decades. It combines industrial-grade reliability, operational resilience and data-driven insight that enable us to deploy AI in real-world production environments globally.
“Together, these pillars reinforce Amadeus’ role as the trusted technology partner enabling innovation at scale and allowing AI to augment and reinforce the travel experience.”
