2025 People Awards: Judges comments
See what our panel of expert judges said about the winners in the 2025 Business Travel People Awards

Account Manager of the Year
Liz Chapman, Diversity Travel
Taking a consultative approach, Liz manages complex accounts and achieves a 100% retention rate. Her hard work meant one happy client extended its contract by 12 months and its satisfaction score jumped from 80% to 100% in February 2025. A standout winner.

Account Management Team of the Year
Client Relationship Management Team, Inntel
Glowing client testimonials illustrate the team’s unwavering commitment to exceeding client expectations, consistently going above and beyond to address client needs, ensuring not only the delivery of high-quality outcomes but also building strong, trust-based relationships.

Meetings and Events Team of the Year
Lemon Lane Events Team
Starting this business in the middle of the pandemic took vision, passion and bravery. The Lemon Lane team works cohesively, understanding customers’ needs, looking to exceed expectations, understanding the industry and its challenges, and demonstrating a clear sustainability strategy.

Sales and Marketing Manager of the Year
Maris Kuklis, JetBlue (now with Air Partner)
Maris exemplifies everything about being a true sales and marketing leader. He shows initiative, innovative thinking and an agility to infiltrate new markets and gain share in a highly competitive sector. The results speak for themselves.

Sales and Marketing Team of the Year
The Sales and Marketing Team, Wings Global Travel
A wonderful example of creativity and thinking outside of the box and with great talent behind it. The Head of Marketing deserves particular recognition for handing this over to the target age group, allowing them to take the lead. A great example of bringing in different perspectives and putting trust in your team.

Business Travel Team of the Year
Global Travel Management Business Travel Team
This was an exceptional entry and gave the judges goosebumps when reading it. What particularly set it apart was the willingness to share innovation and products, particularly highlighted with its approach to FareFinder and the Focus Travel Partnership.
Duty of Care Champion
Ingrid Sanderson, Principal Travel
A very deserved win and proof that you can be small but make a big difference to those around you. The judges particularly enjoyed the innovative approach taken to support clients, which has led to new products and increased business and to excellent client feedback.

Diversity, Equity and Inclusion Champion
Access Bookings DEI Taskforce
This company isn’t just ticking the box, it’s blowing the box to pieces! It is doing so much more and covering all areas of DE&I, neurodiversity and wellbeing, and putting plans into place. An extremely worthy winner.

Sustainability Champion
Access Bookings Sustainable Taskforce
Thanks to its Sustainable Taskforce, Access Bookings lives and breathes its ‘green’ culture and exerts positive influence on both clients and suppliers. All employees have access to the YuLife app, an interactive platform to improve overall health and wellness. It’s a game changer.

Sustainability Team of the Year
The Advisory Team, Thrust Carbon
Thrust Carbon’s submission truly highlights the difference it is making in the sector, particularly relating to product integration and bringing sustainability to the forefront of the booking process through its partnership with Concur.
Travel Technology Innovator
Robyn Joliat, 3Sixty
Robyn has delivered transformation in the mobility area with platforms like Home Match, bringing significant benefits to 3Sixty’s clients. Her achievements are driven by a clear strategy and a high level of collaboration and communication.

Travel Technology Innovator – Team
LOGiC Development Team, Inntel
Inntel’s LOGIC Development Team has managed to bring together content that’s bookable through one online booking tool, including modern retailing and GDS content. It has even managed to integrate taxis and ground transport, which is notoriously difficult. The back-up support is also strong.

Mentor of the Year
Anam Hussain, Internova Group
Anam doesn’t just inspire the people he works with, he actively champions them. He also creates opportunities within his local community in East London to promote the business travel sector at schools and youth charities. A true unsung hero.
People Manager of the Year
Kevin Trill, Blue Cube Travel
Kevin deserves recognition for his exceptional people leadership, innovative contributions to IT, and the culture of empowerment he fosters. He has also had a broad influence on organisational transformation and company-wide innovation. A clear choice in this category.

Industry Newcomer
Zoe Lau, BCD Travel
In just two years, Zoe has already received 19 ‘Circle of Excellence’ nominations from colleagues across different levels of the business. Her can-do attitude, creativity and collaborative style have a positive impact all round and make a tangible difference in how BCD is perceived in the industry. Zoe truly shines.

Rising Star
Zander Gregor, TBR Global
Zander is a true ‘Rising Star’, with an unwavering focus to better himself, the business and the industry. He has already shown strategic-thinking, client-centricity, adaptability, a passion for learning and a commitment to delivering value. An exceptional future leader.

Shining Star
Phoebe Buchan, ATPI
Phoebe is only six years into her career but is already making an impact. Spotted early on by her senior team, she was given responsibility for a key account where the travel manager describes her as a ‘rock star’. Alongside her day job Phoebe graduated with a first-class honours’ degree in Business Studies. Shows great potential.

TMC Above and Beyond – Individual
Katie Skitterall, ATPI
As a leader, Katie consistently goes above and beyond to deliver exceptional commercial results, showing true vision and drive to make the impossible feel possible. The testimonials and supporting evidence show she is truly an extraordinary figure in the business travel sector.

TMC Above and Beyond – Team
TV Project Team, Access Bookings
Working with TV production, this team often needs to think quickly and adapt to the fast-changing requirements of its demanding clients at short notice. It does this with unwavering enthusiasm and professionalism. A worthy winner.

The Industry Contribution Award
James Foice, CEO, ASAP
In the words of his own team, James is “an inspiration, a mentor, a true friend – and, of course, a fashion icon. If we’re worried about something, he always has our back. If we’re worried about him, he lightens the mood by laughing at himself. He’s unflappable, unshockable, unsinkable. We are all so glad he’s here”.
Chair’s Award
Mel Phaure, Owner/Director, Blue Cube Travel
Mel has made it her businesses ethos to champion young people through Blue Cube’s own apprenticeship scheme, nurturing talent and helping to train and support what will no doubt be the business leaders of the future. A shining example of the good in our industry.




