Mercure Hotel, Hamburg Mitte

THE HOTEL: This four-star hotel is close to the Rathaus, Alster river, harbour and Schanzenviertel district, and right next to the Congress Centre Hamburg (CCH), a popular venue for international trade fairs. It has 180 rooms and can be accessed easily by train from the Dammtor station 500 metres away. The airport is 12km away.

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THE CHECK-IN: The bright and airy reception was manned by cheerful and efficient staff who were fluent in English and happy to store my luggage until the room was ready as I had arrived early. The room was soon made available and I was able to access it before the usual checkin time. The staff were also happy to help with directions and maps, and gave good advice for eating out.

THE ROOM: While not huge, my twin room was well designed to provide a decent sized desk area and adequate clothes hanging space. The ensuite bathroom had a powerful shower and was well lit. The air-conditioning was essential as the hotel did seem quite hot. The comfortable beds were dressed with white linen duvets. Despite its location on a busy crossroads the effective double glazing ensured the room was very quiet at night. My room was on the first floor but using the stairs was not encouraged or well signed so the long wait for the lift during the morning 'rush' was a little frustrating.

THE BUSINESS: The room rate included free wifi which worked well in both the public areas and the bedroom. There were five meeting rooms available for events of up to 80 people.

THE FACILITIES: The small Lemon Bar was a popular meeting point adjacent to the reception. The Olive Tree restaurant served a selection of Mediterranean dishes in the evenings and a great buffet breakfast each morning with a wide choice of both continental and cooked options.

THE VERDICT: This is a modern, efficient property particularly well placed for anyone attending events at the CCH. The staff were helpful and the room was compact but well designed. The breakfasts were the highlight of the stay!

THE DETAILS: Mercure Hotel, Hamburg Mitte, Schroederstiftstrasse 3, 3 20146 Hamburg, Germany. Rates start from €85 per night. See www.accorhotels.com.


Reviewed by Laura Gelder (2015)